Smartsupp Live Chat

ਵੇਰਵਾ

Boost your business with smart live chat

Give personalized shopping experience with advanced customer information and increase conversion rate.

Used by almost 500 000 websites, Smartsupp is currently one of the most popular chat solutions in Europe. Install our live chat and turn your visitors into happy customers.

What is a smart live chat

Smartsupp is not just a simple live chat software for customer communication. Like a new team member, this proactive chat automatically engages your customers, helps you with your sales, and saves you plenty of time.

  • set up chatbots to send immediate and consistent replies to your customers
  • see your visitors’ behavior on your website by watching their screen recordings
  • reply to conversations even after the visitor has left the website.

Key features

What can you expect from Smartsupp? Check the list of the main features that will take your customer service from average to great.

  • customizable chat box
  • customer satisfaction rating
  • chatbot (automatic messages)
  • mobile app (iOS & Android)
  • shortcuts (response templates)
  • detailed analytics
  • visitor session recordings
  • online support in 7 languages

Language support

Smartsupp dashboard is available in the following languages: English, Čeština, Deutsch, Español, Français, Italiano, Magyar, Nederlands, Polski, Português (BR).

ਸਕਰੀਨਸ਼ਾਟ

  • Smartsupp dashboard
  • Smartsupp chat widget
  • Smartsupp chat bot garage
  • Smartsupp mobile app

ਸਥਾਪਤੀਕਰਨ

Requires

WordPress 3.0 or higher, PHP at least 5.3.2

Installation steps

  1. Install Smartsupp plugin in WordPress and activate it.
  2. Log in to Smartsupp or create new account in plugin settings.
  3. Now Smartsupp chat is visible on your website. Sign in to Smartsupp dashboard and start chatting with your visitors.

Installation video tutorial

Installation tutorial with screenshots

smartsupp.com/help/wordpress

ਸਮੀਖਿਆਵਾਂ

9 ਮਈ 2021
Great plugin, really helpful, keep up the great work. Thanks.
2 ਮਈ 2021
I installed it following a review and recommendation by a wordpress guru from Youtube. To say I was and have continued to be impressed is an understatement. I love that it's quite easy to set-up and once set-up it does the job for you. I am able to get notifications of when people chat me, they get an auto response if I'm not online and it's intelligent enough to ask for a proper email in the email field. Thereby allowing me to get seriously interested leads. Plus, they're not spammy. It's definitely the smart way to chat.
26 ਅਪ੍ਰੈਲ 2021
Giving personalized info to each client is important in any website. This plugin makes it possible. I love it, I'll really use it in all of my websites and will definetely recommend it to my friends and employees.
Read all 31 reviews

ਯੋਗਦਾਨੀ ਤੇ ਵਿਕਾਸਕਾਰ

“Smartsupp Live Chat” is open source software. The following people have contributed to this plugin.

ਯੋਗਦਾਨੀ

“Smartsupp Live Chat” has been translated into 8 locales. Thank you to the translators for their contributions.

“Smartsupp Live Chat” ਦਾ ਆਪਣੀ ਭਾਸ਼ਾ ਵਿੱਚ ਅਨੁਵਾਦ ਕਰੋ।

ਵਿਕਾਸ ਕਾਰਜ ਵਿੱਚ ਰੁਚੀ ਰੱਖਦੇ ਹੋ?

Browse the code, check out the SVN repository, or subscribe to the development log by RSS.

ਤਬਦੀਲੀ-ਚਿੱਠਾ

3.6

  • Fix translation strings
  • Give us review notification
  • No mkt consent

3.5

  • New graphic design
  • UI improvements

3.4

  • Changes in readme
  • improved country and language tracking during registration
  • composer update

3.3

  • Changes to create SmartSupp account process

3.2

  • Fixed bug when SCRIPT tags are inserted into optional code text area
  • Some minor text changes

3.1

  • Fixed bug on some installations with WooCommerce
  • Fixed bug with custom templates not showing styles

3.0

  • Refactored plugin design

2.8

  • Fixed some PHP warnings

2.7

  • Updated dependencies
  • Fixed problem with some non-ASCII letters used in strings

2.6

  • PHP version check. At least PHP 5.3 is required during plugin activation.
  • WordPress version check for at least version 3.1
  • Removed some PHP warnings

2.5

  • settings page changes

2.4

  • version fix

2.3

  • Some default parameters are not set
  • Possibility to enter custom parameters for chat

2.2

  • Some language changes

2.1

  • fixed error in rendering

2.0

  • Plugin is using now smartsupp/chat-code-generator (https://github.com/smartsupp/chat-code-generator)

0.1

  • Inital version of the Plugin