Knowledge Base for Documentation, FAQs with AI Assistance

ਵੇਰਵਾ

The best WordPress Knowledge Base plugin

This Knowledge Base plugin is a powerful documentation tool that helps you create and organize your documentation, FAQs, and articles. It’s easy to use and includes a variety of features to help you build a better Knowledge Base.

ChatGPT AI assistance is available to help you write your articles.

Layouts
* Basic Layout – Demo 1 here
* Basic Layout – Demo 2 here
* Tabs Layout – Demo 3 here (Multi Product Example)
* Tabs Layout – Demo 4 here (Multi Product Example)
* Category Layout – Demo 5 here

See our knowledgebase documentation here

KEY FEATURES

✅ Fast search bar with listed results

✅ Five levels of hierarchical documentation

✅ Add tags, breadcrumb, back button, and comments to your documents

✅ Navigation sidebar listing categories and articles

✅ Includes auto-generated TOC

✅ AI Content Writing Like ChatGPT

⭐ MORE FEATURES

  • Set up in 5 minutes
  • Organize your documentation by team, product, and service using the Tabs Layout
  • Ordering of articles and categories alphabetically, chronologically, or in any other order
  • Coded for best SEO results
  • Article Views Counter
  • Supports RTL, WCAG accessibility, WPML and Polylang
  • Responsive design that works with any theme
  • Frequently Asked Questions (FAQ) shortcode. Learn More
  • Articles Index Directory shortcodes. Learn More
  • Change typography (font family and size) for article and category names, TOC, breadcrumbs, and more.

💡 Get help with writing your FAQs using ChatGPT AI

  • Check your spelling and grammar with GPT.
  • Generate article outline.

💡 EASY TO STYLE WITH PRE-MADE DESIGNS

  • Choose from 26 professional pre-made designs, no coding required.
  • Enjoy a variety of colors, styles, and layouts.
  • Switch between designs with a single click.
  • Choose from Basic, Tabs, Category Focused and Modular Layouts.

💡 WORKS WITH BUILDERS

  • Compatible with Elementor and Templates
  • Works with Beaver Builder, Divi, Visual Composer, and others.

💡 HELP DIALOG CHAT INTEGRATION

The free Help Dialog Chat plugin offers a chatbot-like dialog for better customer support and increased leads and sales. The Help Dialog Chat shows FAQs, search, and a contact form. Learn More

✅ Why Choose Echo Knowledge Base?

  • It’s an easy-to-use plugin for your WordPress website.
  • Choose from ready to use professional designs.
  • Match your theme with a simple visual Editor, no coding required.
  • Organize your articles and categories into five levels of hierarchy.
  • All essential features are free, plus get access control and more with add-ons.
  • Friendly and timely support from our team.

🚀 Add-ons Features

  • Control access and permissions based on groups, WordPress users and roles, and custom roles.
  • Control public and private articles and who can read, write, and edit articles.
  • Create multiple Knowledge Bases with separate articles, categories, tags, and more.
  • Create Sidebar and Grid layouts.
  • Import articles and categories.
  • Vote on articles, add a feedback form, and learn from analytics.
  • Use widgets and shortcodes for categories, popular articles, and the search bar.
  • Replace articles with PDFs, external docs, video links, and more.
  • Filter search by category.
  • Use Advanced search analytics to determine the most popular and empty searches.
  • Migrate, create and copy articles and images from your Knowledge Base.

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💡 GO FURTHER WITH ADD-ONS

PRO Bundle
See our PRO Bundle.

Access Manager
Access Manager allows administrators, companies, and organizations to control and restrict access to their private Knowledge Base based on WordPress user accounts. Grant permission using roles and groups.

Elegant Layouts
Elegant Layouts adds Grid and Sidebar Layouts. Use Grid Layout or Sidebar Layout for KB Main page or combine Basic, Tabs, Grid and Sidebar layouts in a variety ways. Learn More.

Multiple Knowledge Bases
Create Multiple Knowledge Bases, one for each product, service, topic or department. Each Knowledgebase has separate articles, URLs, KB Main Page and admin screens. Learn More.

Advanced Search
Enhance users search experience and view search analytics including popular searches and no results searches. Learn More.

Article Rating and Feedback
Let your readers rate the quality of your articles and submit insightful feedback. Utilize analytics on the most and least rated articles. Learn More.

Widgets
Add Knowledgebase Search, Most Recent Articles and other Widgets and Shortcodes to your articles, sidebars and pages. Learn More.

Links Editor for PDFs and More
Set Articles to link to PDFs, pages, posts and websites. Learn More.

Articles Import and Export
Import and export articles and their content, comments, categories, tags, and attachments. Migrate and copy articles between KBs. Edit articles outside of WordPress. Learn More.

  • (PRO) Grid Layout – Demo 5 here
  • (PRO) Sidebar Layout – Demo 8 here
  • (PRO) Links – Demo 9 here

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OUR FREE COMPLEMENTARY PLUGINS

✅ The Help Dialog Chat offers a chatbot-like dialog for better customer support and increased leads and sales. The Help Dialog Chat includes FAQs, search, and a contact form. Learn More

Creative Add-Ons for Elementor helps you write articles and documents faster and more easily using our powerful and practical Elementor widgets. Learn More

Show IDs reveals IDs on admin screens, including posts, pages, custom post types and taxonomies, and others. Learn More

✅ The Content Down Arrow is coming soon.

ਸਕਰੀਨਸ਼ਾਟ

  • Modular Layout example

  • Basic Layout example with images

  • Tabs Layout example with images

  • Categories Focused Layout example with icons

  • Article page with breadcrumb, back button, print button, Table of Content, widgets, and more

  • ChatGPT AI content writing assistant to correct spelling and grammar

  • ChatGPT AI to improve article outline

  • ChatGPT AI to improve article content

  • Styles for Category Archive Page

  • Five levels of categories

  • PRO version: Advanced Search with analytics showing popular and not-found searches

  • PRO version: Elegant Layouts with Category sidebar and list of articles

  • PRO version: Access Manager to restrict access to knowledge base content

  • PRO version: Advanced Search and Sidebar from Elegant Layouts

  • Tabs Layout example

ਬਲਾਕ

This plugin provides 1 block.

  • Knowledge Base for Documentation, FAQs with AI Assistance

ਸਥਾਪਤੀਕਰਨ

You can install the Knowledge Base for Documents and FAQs from your WordPress Dashboard or manually upload it through FTP.

OPTION 1: Install Knowledgebase Plugin from WordPress Dashboard

  1. Navigate to Plugins -> Add New.
  2. Search for ‘Knowledge Base for Documents and FAQs’ and install the plugin.
  3. Activate the plugin in the Plugins menu.
  4. Optional step: configure the plugin in the Admin menu, in Knowledge Base -> KB Configuration page.

OPTION 2: Manually Upload Plugin Files

  1. Download the plugin file from the plugin page: echo-knowledge-base.zip.
  2. Unzip the file echo-knowledge-base.zip.
  3. Upload the ‘echo-knowledge-base’ folder to your ‘/wp-content/plugins’ directory (do not rename the folder).
  4. Optional step: configure the plugin in the Admin menu, in Knowledge Base -> KB Configuration page.

ਅਕਸਰ ਪੁੱਛੇ ਜਾਂਦੇ ਸਵਾਲ

Where can I find complete documentation on your knowledgebase?

Full searchable docs can be found at Knowledge Base

What is ChatGPT ?

Read about ChatGPT at ChatGPT

ਸਮੀਖਿਆਵਾਂ

9 ਅਗਸਤ 2023
Outstanding software and support, always eager to help very fast and accommodating! We use the knowledge base for several years now with many different user groups, the access management is well thought through and easy to use.
8 ਅਗਸਤ 2023 1 reply
Very easy to setup and manage and their help dialog app is just as easy to set up. Hopefully they will develop a customer support app with canned answers that integrates with the KB. Then I will give them a sixth star!!!!!!
4 ਅਗਸਤ 2023
With its intuitive interface, creating and organizing articles are very easy to do and so far, the responses from the technical support are fast. It's great.
3 ਅਗਸਤ 2023
I use this plugin for a few sites I manage because it's attractive and gives so many options for displaying...I love it. When I had a minor issue with my FAQs not having hard returns in them, I reached out to support about it and was very happy with their fast response and simple resolution. Kudos to you all, will continue using your plugin going forward!
25 ਜੁਲਾਈ 2023
… und der Support ist ebenfalls sehr freundlich und spitze. Vielen Dank
Read all 93 reviews

ਯੋਗਦਾਨੀ ਤੇ ਵਿਕਾਸਕਾਰ

“Knowledge Base for Documentation, FAQs with AI Assistance” is open source software. The following people have contributed to this plugin.

ਯੋਗਦਾਨੀ

“Knowledge Base for Documentation, FAQs with AI Assistance” has been translated into 13 locales. Thank you to the translators for their contributions.

“Knowledge Base for Documentation, FAQs with AI Assistance” ਦਾ ਆਪਣੀ ਭਾਸ਼ਾ ਵਿੱਚ ਅਨੁਵਾਦ ਕਰੋ।

ਵਿਕਾਸ ਕਾਰਜ ਵਿੱਚ ਰੁਚੀ ਰੱਖਦੇ ਹੋ?

Browse the code, check out the SVN repository, or subscribe to the development log by RSS.

ਤਬਦੀਲੀ-ਚਿੱਠਾ

11.0.1

Release Date: Aug 14, 2023

  • Fix: Cleanup and minor fixes

11.0.0

Release Date: Aug 7, 2023

  • New: Modular Layouts
  • Update: WordPress 6.3 compatibility
  • Fix: Cleanup and minor fixes

10.2.0

Release Date: June 27, 2023

  • New: Article View Counter
  • Fix: Cleanup and minor fixes

10.1.0

Release Date: Apr 6, 2023

  • New: ChatGPT helper for article outline
  • New: ChatGPT helper for text improvements
  • Fix: Cleanup and minor fixes

10.0.0

Release Date: Feb 27, 2023

  • New: ChatGPT content writing assistant powered by GPT-3 from OpenAI
  • New: Advanced search param definition
  • Fix: Cleanup and minor fixes

9.21.0

Release Date: Feb 2, 2023

  • New: FAQs shortcode
  • New: Draft like Categories
  • Fix: Cleanup and minor fixes

9.20.0

Release Date: Nov 12, 2022

  • Update: Improve CSS loading speed
  • Update: Improve Google CLS
  • Fix: Cleanup and minor fixes

9.12.0

Release Date: Aug 23, 2022

  • Update: New UI for simple KB configuration
  • Update: Improve debugging
  • Update: Contributor can see a list of KBs
  • Update: full width when printing article
  • Fix: Cleanup and minor fixes

9.11.0

Release Date: June 25, 2022

  • Update: Option to show article title with Current Template
  • Fix: Cleanup and minor fixes

9.10.0

Release Date: May 23, 2022

  • New: Convert Posts and CPTs to KB Articles
  • New: KB Block Theme template
  • New: Article list indentation
  • Update: WordPress 6.0
  • Update: list available shortcodes and widgets
  • Fix: Cleanup and minor fixes

9.3.0

Release Date: Apr 2, 2022

  • New: Convert Posts and CPTs to KB Articles
  • New: Add backend mode to the Editor
  • Fix: Article content output for Current Template
  • Fix: Cleanup and minor fixes

9.2.1

Release Date: Mar 5, 2022

  • Fix: Article content output for KB Template
  • Fix: Cleanup and minor fixes

9.2.0

Release Date: Feb 25, 2022

  • Update: Article content output for KB Template
  • Fix: Cleanup and minor fixes

9.1.0

Release Date: Feb 18, 2022

  • New: Articles Index Directory shortcode
  • Fix: Cleanup and minor fixes

9.0.2

Release Date: Feb 2, 2022

  • Fix: Category private articles query.

9.0.1

Release Date: Jan 31, 2022

  • Fix: Revert change to article content output.

9.0.0

Release Date: Jan 30, 2022

  • New: navigation sidebar with categories and articles
  • Update: Various fixes and improvements.

8.4.0

Release Date: Nov 26, 2021

  • New: control speed of TOC scrolling
  • Update: Add import/export add-on links
  • Update: Allow private articles
  • Update: Various fixes and improvements.

8.3.0

Release Date: Nov 11, 2021

  • Update: Setup Wizard improvements.
  • Update: Various fixes and improvements.

8.2.2

Release Date: Oct 12, 2021

  • Fix: search finds only publish posts
  • Fix: Cleanup and minor fixes

8.2.1

Release Date: Sep 30, 2021

  • Update: resolve rare update issue

8.2.0

Release Date: Sep 30, 2021

  • Update: Add more access control settings
  • Fix: Cleanup and minor fixes

8.1.1

Release Date: Sep 17, 2021

  • Fix: Issue with post being array
  • Fix: Cleanup and minor fixes

8.1.0

Release Date: Sep 16, 2021

Changes:
* New: Access control – choose what Authors and Editors can change and if they can view analytics
* New: On the Category Archive Page, the author, date and category can be turned on or off
* New: Option to include or exclude articles in child categories on Category Archive Page
* Fix: Cleanup and minor fixes

8.0.1

Release Date: Aug 19, 2021

Changes:
* Update: do not include articles in child categories on Category Archive Page
* Fix: Cleanup and minor fixes

7.7.0

Release Date: May 20, 2021

Changes:
* New: Typography font options for text
* New: Custom icons for sub-categories in Categories Layout
* Update: RTL compability
* Fix: Cleanup and minor fixes

7.6.0

Release Date: May 2, 2021

Changes:
* Update: Accessibility
* Update: RTL compability
* Fix: Cleanup and minor fixes

7.5.0

Release Date: Apr 9, 2021

Changes:
* Update: RTL compability
* Fix: Cleanup and minor fixes

7.4.0

Release Date: Mar 27, 2021

Changes:
* New: Search hit and miss counter
* Update: RTL compability
* Fix: Cleanup and minor fixes

7.3.1

Release Date: Feb 28, 2021

Changes:
* Fix: Issue with Multi-network and editor

7.3.0

Release Date: Feb 28, 2021

Changes:
* Update: preparation for WordPress 5.7
* Update: theme presets
* Fix: Cleanup and minor fixes

7.2.1

Release Date: Feb 5, 2021

Changes:
* Fix: Frontend Editor loading
* Fix: Cleanup and minor fixes